Our services

Two engines.
One unstoppable current.

SparkCalls runs two core services that work together - generating qualified leads and supporting every customer who calls. Both built for insurance and healthcare campaigns.

Home / Services
Service 01

Lead Generation

We fill your pipeline with verified, intent-driven prospects - never recycled cold lists. Every lead is screened, scrubbed and scored before it reaches your team, so your closers spend time selling, not sorting.

Pre-qualified leads

Eligibility checked before handoff.

Live transfers

Warm, real-time connections.

TCPA-clean data

Consented and compliant.

Real-time delivery

Leads land the moment they qualify.

🎯
ACA lead verified

Eligibility confirmed

Passed
📞
Live transfer

Agent → client

Connected
📊
Lead score

Intent rating

9.2
Delivered

Pushed to CRM

Live
Service 02

Contact Support Centre

Inbound, outbound and blended support handled by agents who sound like part of your team. From the first ring to full resolution, we keep your customers connected, informed and looked after around the clock.

Inbound support

Fast, friendly first response.

Outbound outreach

Follow-ups and callbacks.

24/7 coverage

Every shift, every time zone.

Trained pods

Agents who learn your product.

🎧
Inbound queue

Avg wait 11s

Live
🔄
Blended shift

In + outbound

Active
CSAT score

This week

94%
🕑
Coverage

Always on

24/7
How we deliver

From brief to live in four steps

01

Discovery

We learn your campaign, goals and compliance needs.

02

Build

Scripts, data sources and a trained pod stood up fast.

03

Launch

Agents go live with QA monitoring every call.

04

Optimize

Weekly tuning against your conversion targets.

Across every vertical

Campaigns we run at full charge

ACA

Affordable Care Act health insurance leads and transfers.

SSDI

Sensitive Social Security Disability claimant outreach.

Final Expense

Senior-focused final expense lead generation.

Medicare

AEP-ready Medicare Advantage and Supplement campaigns.

Pick your engine. We'll handle the rest.

Lead gen, support, or both - let's scope it together.

Start a campaign →